Expert repair for your Custom Workstation in Santacruz. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Photos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,253+ successful repairs and a 4.9-star rating, Xigox is an independent Custom repair specialist serving Santacruz. Serving all addresses in the 400054 postal zone.
₹350 inspection fee (refunded if you proceed). Written quote before any Custom Computer Service work begins.
If we cannot resolve your Custom Computer Service issue, you pay nothing beyond the inspection fee.
We repair Custom hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Custom hardware regularly. Every repair is tested before return.
We use genuine Custom parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Who repairs your device
Your Custom Workstation is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Custom Workstation issue in Santacruz and schedule a free doorstep pickup.
Our experienced technician inspects your Custom Workstation and provides a transparent written quote for Computer Service.
Once approved, we perform Computer Service using OEM-quality parts. Most repairs are completed same-day.
Every Custom Workstation passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Custom Workstation back to your Santacruz address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Mac
Mini M2
Technician's note
M2 Mac Mini SSD upgrade requires specific NVMe controller compatibility. Used validated module.
Gaming
PC RTX 4080
ASUS
ROG Strix GT35
Technician's note
Thermal paste had completely dried out. Applied premium thermal compound rated for 8+ years.
HP
ProDesk 400 G7
Technician's note
Capacitor failure likely caused by prolonged voltage fluctuation. Recommended UPS installation.
Custom
Gaming PC
Technician's note
Build: Ryzen 7 7800X3D, RTX 4070 Super, 32GB DDR5, 1TB NVMe. Stress tested for stability.
HP
EliteDesk 800 G9
Technician's note
Accounting firm with heavy Tally usage. 32GB is optimal for their workflow.
Comparison
What you get with Xigox in Santacruz, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Santacruz — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Santacruz — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Desktop was freezing randomly. Xigox diagnosed a failing HDD, replaced with SSD. Boot time went from 3 minutes to 15 seconds. Outstanding upgrade!”
HP ProDesk 600 G6
“Graphics card died on our office desktop. Xigox sourced a compatible GPU and installed it same day. CAD software running smoothly again. Great service!”
Dell OptiPlex 7080
“RAM upgrade from 8GB to 32GB plus NVMe SSD. Xigox handled everything — cable management, BIOS update, Windows reinstall. PC is blazing fast now!”
Custom Gaming PC
“iMac screen had a crack — thought it was a write-off. Xigox repaired it for half the Apple Store price. Looks and works perfectly. Saved so much money!”
Apple iMac 2021
“PSU blew out with a bang. Xigox replaced the power supply unit within 3 hours. All data intact, no OS reinstall needed. Professional and fast!”
Lenovo ThinkCentre M90n
“Blue screen errors every hour. Xigox ran diagnostics — faulty RAM stick. Replaced under warranty, reinstalled Windows 11. No crashes in 2 months!”
Assembled Desktop i7
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Santacruz repair shops handle Custom the same way they handle every other make. We do not. Our Custom technicians are trained specifically on Custom Workstation architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Custom work is so much higher than a general shop's.
Parts for Custom Workstation models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400054 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Nehru Nagar, our service coverage extends across Santacruz and all surrounding localities. In addition to Santacruz, we also provide doorstep repairs and free pickup for lab work for customers in Santacruz West, Milan Subway, Juhu Vile Parle and other nearby areas.
Straightforward Custom jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Santacruz. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
We back Custom work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Custom Workstation does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Santacruz & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Custom Workstation
We repair all Custom models in Santacruz
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Custom Workstation repairs in Santacruz
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Computer Service · 90-day warranty
Serving Santacruz and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For this service, we run the same structured diagnose-then-repair process we use for every job: confirm the fault, explain the cause in plain terms, quote the fix, and only then carry out the repair — using genuine parts and testing the result before handover.
Typical time: 30–60 minutes for most cases
The model
A Custom Workstation is a desktop built from individually selected professional-grade components for engineering, creative, or data workloads, rather than a certified pre-built workstation.
Skip the directories. Book direct for transparent pricing with Xigox. A desktop computer that freezes, shows artifacting, or fails to POST in Santacruz needs specialist diagnosis. Xigox handles Custom Workstation Computer Service for custom-built PCs, OEM desktops (HP, Dell, Lenovo), and all-in-one units: PSU replacement, GPU upgrade, RAM diagnostics, and storage upgrade. Free pickup available across Santacruz.
We know you can't stay disconnected in Santacruz. We plan this job for speed and efficiency. For most issues, our technicians finish the job within hours. We arrange secure collection from your Santacruz home or office, perform the job using precision tools, and deliver it back to you.
Businesses across Santacruz trust our repair to maintain productivity. We offer AMC agreements, a priority response queue, and a single point of contact. From a small team or an entire floor, Xigox manages this repair for your Santacruz workspace with GST invoices and complete service reports.
There are many repair shops in Santacruz, however, Xigox stands out for this job. We believe in 100% upfront pricing. Each job begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert job in Santacruz.
Getting your Custom fixed in Santacruz is designed to be straightforward. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Santacruz address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this repair is completed with OEM-grade parts — and your Custom is delivered back to you. Total turnaround: 24-48 hours.
Uncertain about the issue with your Custom? Prior to starting any job, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our technicians in Santacruz will show you the broken part in plain English so you can make an informed decision.
Longevity matters for this repair. Because of this, our team strictly use OEM-grade parts for your Custom. Instead of grey-market components, we use trusted supply chains. This is how we help your repair stay durable, supported by our standard 90-day warranty.
Your Custom model never limits what we can fix. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.
Traveling across town in Santacruz takes hours. That's why Xigox has built a straightforward pickup and delivery network for this repair. Just drop your pin, and our technician will pick up the Custom from your home or office. After the repair is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Not everyone in Santacruz can handle complex this job. Xigox's engineers undergo rigorous training specifically for Custom hardware. Whether it's a minor fix or advanced component-level motherboard repair, we fix it properly right here for Santacruz clients.
A common question is whether an extended warranty applies to this repair. Xigox supports insurance claims and can provide the itemised bill your insurer needs — including parts cost, labour cost, and fault description. For out-of-warranty Custom units, our repair is almost always usually cheaper compared to the official service centre.
Never let a broken Custom ruin your day in Santacruz. Reach out to Xigox today for your Custom Workstation Computer Service. Backed by our written parts and labour warranty and honest pricing, your Custom is in safe hands. Book your doorstep technician in Santacruz by calling +91 74997 61196.
Service area
Xigox provides custom workstation computer service across Santacruz (PIN 400054), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Santacruz area and the neighbourhoods around it.
Localities we cover in Santacruz: Santacruz West, Santacruz East, Vakola, Kalina, Nehru Nagar. Wherever you are in Santacruz, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Domestic Airport, Guru Nanak Hospital and Santacruz Market, and along Linking Road, S.V. Road, Juhu Road and Juhu Tara Road. If you're near any of these landmarks, same-day pickup for custom workstation computer service is almost always available.
We also serve these nearby areas — tap your locality for local custom workstation computer service:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Vile Parle East
~2.6 km from Santacruz. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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Acer
Apple
ASUS
Dell
HP
Intel
Lenovo
MSI
Samsung