Xigox is BKC's leading independent specialist for Dell Alienware repair. Our engineers are not generalists — they undergo dedicated training on Dell hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Dell product lines, earning a 4.9-star average customer rating.
Parts for Dell Alienware models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400051 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Kurla, our service coverage extends across BKC and all surrounding localities. In addition to BKC, we also provide doorstep repairs and free pickup for lab work for customers in Bandra East, Kherwadi, Kurla West and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across BKC. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
We back Dell work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
