Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert diagnosis & repair for Not Charging on your Alienware device in Ghatkopar West. Free doorstep pickup, genuine parts & 90-day warranty.
Open 9 AM – 9 PM · 7 days · ₹350 inspection fee (refunded if you proceed with repair)

Common symptoms of Not Charging on Alienware devices. Recognise 2 or more? Book a ₹350 inspection (refunded if you proceed with repair) now.
Charging cable doesn't stay securely connected
Laptop won't charge even with original charger
Battery percentage not increasing while plugged in
Charging port physically damaged or bent
Charger or charging port gets unusually hot
Charging only works at certain cable angles
Don't Delay — Not Charging Gets Worse Over Time
Unaddressed hardware issues worsen and can lead to secondary damage, escalating repair costs significantly.
Knowing the root cause ensures a precise repair — not just a temporary fix.
Repeated plug/unplug cycles wear out charging port pins and the internal connector socket.
Lint, dust and foreign particles accumulate inside the port, blocking electrical contact.
Voltage spikes from faulty chargers or unstable power supply damage the charging IC.
Inserting cables at wrong angles or with force bends or breaks port pins internally.
Transparent pricing · ₹350 inspection fee (refunded if you proceed with repair) first · Pay only after approval
| Repair Type | Estimated Cost | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Charging Port Repair | ₹549 - ₹1,199 | 90 Days |
| Charging Port Repair | ₹549 - ₹1,199 | 90 Days |
| Charging Port Repair | ₹549 - ₹1,199 | 90 Days |
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
Final cost confirmed after ₹350 inspection (refunded if you proceed with repair). Work starts only with your approval.
Get Exact QuoteWhy Us?
With 1,00,096+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Ghatkopar West. Serving all addresses in the 400086 postal zone.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Laptop Not Charging jobs in Ghatkopar West are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Who repairs your device
Your Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

Step-by-step from booking to delivery — complete transparency, no surprises
Call, WhatsApp or book online. Tell us about the Not Charging on your Alienware laptop or computer in Ghatkopar West. No technical expertise needed.
We pick up your Alienware laptop or computer from your Ghatkopar West address at no transport cost. Bring it to us or we come to you.
A Alienware specialist examines your laptop or computer and identifies the exact root cause of the Not Charging. Full written report provided — ₹350 fee refunded if you proceed with repair.
We share a detailed repair quote. Work begins only after your explicit approval — no hidden charges, no surprises.
Our engineers fix the Not Charging using OEM-grade Alienware parts. A 12-point quality checklist is completed before your laptop or computer is returned.
Your Alienware laptop or computer is returned to your Ghatkopar West address with a written 90-day warranty. Same fault recurs? We fix it free of charge.
Customer reviews
4.9/5 · 9 reviews shown
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Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
FAQ
Everything you need to know before booking your inspection
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Ghatkopar West's leading independent specialist for Alienware Laptop repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Laptop — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400086 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Asalpha, our service coverage extends across Ghatkopar West and all surrounding localities. In addition to Ghatkopar West, we also provide doorstep repairs and free pickup for lab work for customers in Pant Nagar, Ghatkopar, Rajawadi and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Ghatkopar West. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Laptop does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Ghatkopar West & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Product lines
Alienware does not build one laptop — it builds 7 separate series, and Not Charging repair is a different job on each. Xigox services Alienware, Inspiron, Latitude and OptiPlex and the rest of the Alienware range. We regularly take in Alienware, Inspiron, Latitude and OptiPlex, along with Precision, Vostro and XPS units for Not Charging repair in Ghatkopar West. Specific Alienware models on our current service list include Alienware m16, Alienware m18, Alienware x14 and Alienware x16. If your Alienware model is not listed, it is almost certainly still covered — send us the model number on the base sticker and we will confirm parts availability before you book.
The Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Worth knowing for this repair: Aggressive, often multi-fan cooling solutions — dust buildup has a more noticeable performance impact than on thinner, less powerful laptops.
Guides
Written by the Xigox workshop team — diagnostics, cost breakdowns and step-by-step fixes you can read before you book.
Get more hours per charge and more years from the battery itself: settings that cut drain, charging habits tha...
6 min read Laptop GuideWork out whether your router, Windows settings, driver or WiFi card is at fault, then follow seven ordered fix...
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7 min read Laptop GuideSort a dead laptop into no power, no display or start-then-stop, then follow the matching checks, from a 30-se...
8 min readSelect your specific Alienware model for a more targeted diagnosis page
All common Alienware hardware and software issues resolved with 90-day warranty
All Alienware repair and upgrade services available at Xigox Ghatkopar West
Free pickup & drop across all these neighbourhoods
Free doorstep service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 Inspection (refunded if you proceed with repair) · Expert repair for Not Charging · 90-day warranty
Serving Ghatkopar West and all of Mumbai MMR · Open 9 AM – 9 PM daily
Comparison
What you get with Xigox in Ghatkopar West, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Ghatkopar West — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Ghatkopar West — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. GPU artifacting, thermal throttling under load, or a gaming laptop that shuts down mid-match in Ghatkopar West — these are specialist-level faults. Xigox's gaming repair team diagnoses GPU failures at the chip level — saving you from unnecessary ₹20,000–₹60,000 GPU or board replacements. For Alienware Not Charging Repair in Ghatkopar West specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware Not Charging Repair.
You have options in Ghatkopar West, but Xigox is the preferred choice for the repair. Our core values include 100% upfront pricing. Every repair starts with a detailed hardware check costing just ₹350, refunded if you proceed. No hidden charges — just professional repair in Ghatkopar West.
Arranging this issue in Ghatkopar West is incredibly straightforward. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Ghatkopar West doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this issue is executed with genuine parts — and your Alienware is returned to you. Most repairs done same day.
Businesses across Ghatkopar West trust our repair to maintain productivity. We offer AMC agreements, priority SLA turnaround, and a single point of contact. From a small team or an entire floor, Xigox manages the repair for your Ghatkopar West workspace with GST invoices and complete service reports.
Navigating traffic in Ghatkopar West is stressful. To solve this, Xigox offers a no-hassle doorstep logistics service for this issue. Just drop your pin, and our secure courier will collect your Alienware directly from you. Once the issue is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
We know your time is valuable in Ghatkopar West. Xigox plans the repair for speed and efficiency. In 90% of cases, our technicians complete the repair on the same day. Our team offers free doorstep pickup from your Ghatkopar West address, execute the repair at our workshop, and return it to you.
The biggest frustration about repair shops in Ghatkopar West is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician sends a WhatsApp quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with this issue.
Xigox's responsibility extends beyond the repair itself. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise within 90 days of your repair, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Ghatkopar West return to Xigox.
Customers from Ghatkopar West with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, whether it is one laptop or an office fleet. By trusting us for this issue in Ghatkopar West, your device is repaired at our Virar West workshop and returned tested.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Common praise includes: no surprise charges, fast turnaround, and genuine parts. What Ghatkopar West customers value most: "Fast, professional service with fair pricing." Become part of the growing community of satisfied Xigox customers in Ghatkopar West.
Longevity matters for this issue. That's why our technicians exclusively use OEM-grade parts for your Alienware. Rather than grey-market components, we source from established suppliers. This ensures your issue is durable, backed by our written 90-day warranty.
Genuine parts and a clear bill in Ghatkopar West. Xigox combines experienced engineers, OEM-grade spares, upfront pricing, and a real warranty on every Alienware Not Charging Repair. Join the thousands in Ghatkopar West who trust us — call or WhatsApp +91 74997 61196 for same-day service in Ghatkopar West.
Service area
Xigox provides alienware not charging repair across Ghatkopar West (PIN 400086), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Ghatkopar West area and the neighbourhoods around it.
Localities we cover in Ghatkopar West: Ghatkopar East, Asalpha, Pant Nagar, Rajawadi, Amrut Nagar, Vikhroli, Vidyavihar. Wherever you are in Ghatkopar West, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Ghatkopar Metro Station, R-City Mall, Rajawadi Hospital and Shreyas Cinema, and along LBS Road, MG Road, Jawahar Road and RB Kamble Marg. If you're near any of these landmarks, same-day pickup for alienware not charging repair is almost always available.
We also serve these nearby areas — tap your locality for local alienware not charging repair:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Sahar Airport, Andheri East
~3.8 km from Ghatkopar West. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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