Paper jams are the most common printer complaint — and clearing one wrong can damage the rollers. Here is the safe way.
Clear It Safely- 1. Turn off the printer and unplug it.
- 2. Open all access doors (front, rear, and duplex/tray).
- 3. Pull paper in the direction of travel, slowly and evenly with both hands — never yank, which tears paper and leaves bits inside.
- 4. Check for torn scraps — even a small piece causes repeat jams.
- 5. Reseat the tray and use the correct paper weight, fanned to prevent sticking.
Repeated jams usually mean worn pickup rollers, a paper-path sensor fault, or the wrong paper. A printer service replaces worn rollers and cleans the path — often same-day with doorstep pickup.
Need a Professional Fix?If the problem is hardware-level, Xigox offers a free diagnostic and a fixed quote before any work — genuine parts, 90-day warranty and free doorstep pickup across Mumbai, Thane & Palghar.
- 📞 Call: +91 74997 61196 (9 AM – 9 PM, all 7 days)
- 💬 WhatsApp: Send your device model + issue for an instant estimate