Most Kelve Road repair shops handle Dell the same way they handle every other make. We do not. Our Dell technicians are trained specifically on Dell Alienware architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Dell work is so much higher than a general shop's.
Every Dell component we fit is OEM-grade and batch-tested before it goes into your Alienware — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 401402 postal area within Palghar district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Palghar, our service coverage extends across Kelve Road and all surrounding localities. In addition to Kelve Road, we also provide doorstep repairs and free pickup for lab work for customers in Kelwa Village, Mahim Beach, Saphale and other nearby areas.
How your Dell Alienware gets serviced depends on the fault. Part swaps happen on-site anywhere in Kelve Road; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Every Dell repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Dell Alienware.
