Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
Malad West
2 Hours
- Overheating
- Dell
- Thermal
MSI · Laptop Black Screen · Saravali
MSI Laptop
Black Screen
in Saravali
Expert diagnosis & repair for Laptop Black Screen on your MSI device in Saravali. Free doorstep pickup, genuine parts & 90-day warranty.
✓ ₹350 Inspection (refunded if you proceed with repair) ✓ Free Doorstep Pickup ✓ Same-Day Repair ✓ 90-Day Warranty ✓ All MSI Models
Open 9 AM – 9 PM · 7 days · ₹350 inspection fee (refunded if you proceed with repair)
Symptom Checker
Is Your MSI Device Showing These Signs?
Common symptoms of Laptop Black Screen on MSI devices. Recognise 2 or more? Book a ₹350 inspection (refunded if you proceed with repair) now.
Screen cracked, shattered or deeply scratched
Display flickering, showing lines, or goes blank
Touch response inaccurate or completely unresponsive
Dead pixels, discolouration or screen burn-in visible
Screen only functions at certain tilt angles
Display panel physically separated from the chassis
Don't Delay — Laptop Black Screen Gets Worse Over Time
Unaddressed hardware issues worsen and can lead to secondary damage, escalating repair costs significantly.
Root Cause Analysis
Why Does Laptop Black Screen Happen on MSI Devices?
Knowing the root cause ensures a precise repair — not just a temporary fix.
Physical Impact
Accidental drops, pressure or blunt force fracturing the display panel or digitiser layer.
Electrical Surge
Power spikes or incompatible chargers damaging the backlight driver or display IC.
Thermal Stress
Extreme temperature cycles causing LCD delamination or pixel degradation over time.
Manufacturing Defect
Factory-level quality issues in the display module, more common in older models.
Cost Estimate
MSI Laptop Black Screen Repair Cost in Saravali
Transparent pricing · ₹350 inspection fee (refunded if you proceed with repair) first · Pay only after approval
| Repair Type | Estimated Cost | Warranty |
|---|---|---|
| Bezel Clip Repair | ₹549 - ₹1,199 | 90 Days |
| Laptop Blue Screen Fix — Basic fix | ₹599 | 90 Days |
| Laptop & Computer Blue Screen (BSOD) Fix — Basic fix | ₹599 | 90 Days |
| Laptop & Computer Black Screen Fix — Basic fix | ₹599 | 90 Days |
| Crack Repair | ₹749 - ₹1,899 | 90 Days |
| Bezel Reattachment | ₹749 - ₹1,699 | 90 Days |
Final cost confirmed after ₹350 inspection (refunded if you proceed with repair). Work starts only with your approval.
Get Exact QuoteWhy Us?
Why Choose Xigox for MSI Laptop Black Screen in Saravali?
With 1,00,082+ successful repairs and a 4.9-star rating, Xigox is an independent MSI repair specialist serving Saravali. Conveniently located near Boisar Station.
Genuine & OEM-Grade Parts
We use genuine MSI parts wherever available; otherwise OEM-compatible components.
90-Day Parts Warranty
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Same-Day Turnaround
Most MSI Laptop Black Screen jobs in Saravali are completed same-day. Urgent service available for critical cases.
Full Transparency
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Lifetime Post-Repair Support
Free WhatsApp support for any questions about your MSI Laptop Black Screen after repair — always.
Free Pickup & Drop
Collection and return anywhere in Saravali at no charge for lab-based MSI work — we don't bill for convenience.
- Repairs Completed
- 1,00,082+
- Since 2011
- Average Rating
- 4.9 ★
- 9,727+ reviews
- Repair Warranty
- 90 Days
- Parts & labour
- Avg Response
- 30 Min
- For common issues
- Pickup & Drop
- Free
- ₹350 inspection fee
- Est. Since
- 2011
- 15+ yrs in Palghar
Who repairs your device
Repaired in-house by Xigox technicians
Your MSI is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
- Repaired in-house, not outsourced
- Quote approved by you before work starts
- Your files stay private
- Microscope and board-level tools
- Genuine or OEM-grade parts
- 90-day warranty on repairs
Our Process
How We Fix MSI Laptop Black Screen
Step-by-step from booking to delivery — complete transparency, no surprises
Tell Us the Problem
Call, WhatsApp or book online. Tell us about the Laptop Black Screen on your MSI laptop or computer in Saravali. No technical expertise needed.
Free Pickup & Drop
We pick up your MSI laptop or computer from your Saravali address at no transport cost. Bring it to us or we come to you.
₹350 Inspection
A MSI specialist examines your laptop or computer and identifies the exact root cause of the Laptop Black Screen. Full written report provided — ₹350 fee refunded if you proceed with repair.
Transparent Quote
We share a detailed repair quote. Work begins only after your explicit approval — no hidden charges, no surprises.
Professional Repair
Our engineers fix the Laptop Black Screen using OEM-grade MSI parts. A 12-point quality checklist is completed before your laptop or computer is returned.
90-Day Warranty + Delivery
Your MSI laptop or computer is returned to your Saravali address with a written 90-day warranty. Same fault recurs? We fix it free of charge.
Customer reviews
What Customers Say About MSI Laptop Black Screen in Saravali
4.9/5 · 12 reviews shown
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Repair examples
Recently Repaired Laptops
Fixed
MacBook
Pro M3 14-inch
- Issue
- Screen shows vertical lines, external display works fine.
- Solution
- Replaced LCD panel and display cable. Updated display drivers.
Virar West
3 Hours
- Screen
- MacBook
- Display
Dell
Latitude 5430
- Issue
- Battery draining from 100% to 0% in 45 minutes. Dell diagnostics showing battery wear 85%.
- Solution
- Replaced battery with genuine Dell cell. Calibrated battery controller. Restored to 7+ hours backup.
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Borivali West
45 Minutes
- Battery
- Dell
- Corporate
Acer
Aspire 5 A515
- Issue
- Laptop extremely slow with original 1TB HDD. Boot time over 3 minutes.
- Solution
- Upgraded to 512GB NVMe SSD. Cloned all data. Installed fresh Windows 11 with drivers. Boot time reduced to 8 seconds.
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Dadar West
2 Hours
- SSD
- Acer
- Upgrade
MacBook
Air M2
- Issue
- Water spilled on keyboard. Laptop dead, no response to charger. Corrosion visible on logic board.
- Solution
- Ultrasonic cleaning of logic board. Replaced 2 corroded ICs and damaged keyboard flex cable. Full functionality restored.
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Malad West
6 Hours
- Water Damage
- MacBook
- Board Repair
HP
Pavilion x360
- Issue
- Right hinge broken, screen wobbling. Back panel cracked near hinge mount.
- Solution
- Replaced both hinges with reinforced metal hinges. Repaired back panel crack with epoxy bonding.
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Goregaon West
2 Hours
- Hinge
- HP
- Convertible
Watch & learn
See Our Repair Process in Action
Repair videos from our Virar West workshop
Xigox Service Centre — Mumbai's Trusted Repair Experts
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Inside Xigox — Computer & Laptop Repair Service Centre, Mumbai
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Laptop & Computer Repair, Sales & Data Recovery — Xigox
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Xigox Laptop & Computer Repair — Real Customer Experience
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
FAQ
FAQs — MSI Laptop Black Screen in Saravali
Everything you need to know before booking your inspection
10 questions answered
Usually not for long. Left alone, most faults of this kind put stress on neighbouring components and turn a contained repair into a board-level one. If you cannot bring it in immediately, tell us the symptoms on WhatsApp and we will tell you honestly whether it can wait a few days or should be powered down now. Free pickup also available in Tarapur MIDC, Tarapur Road, Betegaon and surrounding areas.
Yes — Xigox specialises in MSI Laptop Black Screen across Saravali. Our experienced technicians diagnose and fix the problem efficiently, using OEM-quality parts and backed by a 90-day warranty. Free doorstep pickup is available in Saravali — call or WhatsApp +91 74997 61196. We've been serving Palghar district for over 15 years.
Most MSI Laptop Black Screen issues in Saravali are resolved the same day — typically within 2–4 hours of pickup. We provide an accurate time estimate during the ₹350 inspection (refunded if you proceed with repair) so you're never left guessing. Customers near Boisar Station in Saravali are covered by our free pickup.
Common causes of MSI Laptop Black Screen include physical impact, wear and tear, manufacturing defects, water damage, overheating, or software conflicts. Xigox technicians perform a thorough diagnosis to identify the root cause and fix it permanently rather than applying a temporary patch. Our service covers the full 401501 postal area in Saravali.
Every repair at Xigox — including MSI Laptop Black Screen fixes — is covered by a 90-day warranty. If the same problem recurs within 90 days, we repair it free of charge. Our warranty is provided in writing and applies to all repairs across Saravali and Mumbai MMR. We've been serving Palghar district for over 15 years.
The cost to fix MSI Laptop Black Screen in Saravali varies by laptop model and severity. Xigox charges ₹350 for inspection — refunded if you proceed with the repair. A transparent written quote before any work begins. You're never charged until you approve the repair — no hidden fees, ever. We also serve Tarapur MIDC, Tarapur Road, Betegaon, so you can recommend us to neighbours too.
Xigox repairs MSI Laptop Black Screen on Apple, Dell, HP, Lenovo, Asus, Acer, MSI, Microsoft, Samsung and Toshiba, and more. Our engineers are trained on brand-specific procedures and we stock genuine-grade parts for the most common models, so most repairs in Saravali are completed the same day. We also serve Tarapur MIDC, Tarapur Road, Betegaon, so you can recommend us to neighbours too.
It depends on the age and value of the laptop. As a rule, if the repair costs less than a third of a comparable replacement and the rest of the hardware is healthy, repairing is worth it. After the inspection we tell you the honest repair cost and what a replacement would run, so the comparison is yours to make — we do not push a repair that is not worth doing. Customers near Boisar Station in Saravali are covered by our free pickup.
No. For any laptop that still powers on we take a full backup before touching the hardware, and for units that do not, we attempt recovery before repair. Your data is never accessed beyond what the repair requires, and nothing is copied off-site. Customers near Boisar Station in Saravali are covered by our free pickup.
For part replacements our technician works at your address in Saravali. MSI Laptop Black Screen that traces back to the board needs microscope and hot-air rework, so that job comes to the lab — with free pickup and drop either way. We tell you which category yours is before you commit. Customers near Boisar Station in Saravali are covered by our free pickup.
Still have questions?
Send us your question on WhatsApp or call — a technician will answer.
MSI Laptop Repair in Saravali — Xigox
Most Saravali repair shops handle MSI the same way they handle every other make. We do not. Our MSI technicians are trained specifically on MSI Laptop architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on MSI work is so much higher than a general shop's.
Parts for MSI Laptop models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 401501 postal area within Palghar district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Boisar Station, our service coverage extends across Saravali and all surrounding localities. In addition to Saravali, we also provide doorstep repairs and free pickup for lab work for customers in Tarapur MIDC, Tarapur Road, Betegaon and other nearby areas.
Straightforward MSI jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Saravali. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Your MSI Laptop leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Saravali & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Product lines
MSI Series We Cover for Laptop Black Screen repair in Saravali
MSI does not build one laptop — it builds 9 separate series, and Laptop Black Screen repair is a different job on each. Xigox services Creator, GF, Katana and MAG and the rest of the MSI range. We regularly take in Creator, GF, Katana and MAG, along with MEG, Modern, Prestige and Raider units for Laptop Black Screen repair in Saravali. Specific MSI models on our current service list include MSI GF63 Thin, MSI Katana 15 and MSI Raider GE78 HX. If your MSI model is not listed, it is almost certainly still covered — send us the model number on the base sticker and we will confirm parts availability before you book.
- Creator
- GF
- Katana
- MAG
- MEG
- Modern
- Prestige
- Raider
- Stealth
MSI Raider
The MSI Raider GE78 HX is part of MSI's Raider line — MSI's flagship high-performance gaming laptops, with the strongest available GPU configurations, high-refresh displays, and MSI's most aggressive cooling.
- MSI Raider GE76
- MSI Raider GE77
- MSI Raider GE78 HX
- MSI Raider GE68 HX
MSI GF
The MSI GF63 Thin (GF-series) is part of MSI's entry-level gaming laptop range — a budget-friendly path into dedicated-GPU gaming, thinner and lighter than MSI's higher-tier gaming lines.
MSI Katana
The MSI Katana 15 is part of MSI's Katana line — mid-tier gaming laptops offering a dedicated GPU and high-refresh display at a more accessible price than MSI's flagship Raider/Titan lines.
Worth knowing for this repair: High-refresh display on most configurations.
- MSI Katana 15
- MSI Katana 17
- MSI Katana GF66
- MSI Katana GF76
Guides
Repair Guides & Troubleshooting Articles for Saravali Customers
Written by the Xigox workshop team — diagnostics, cost breakdowns and step-by-step fixes you can read before you book.
Laptop Tips
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6 min readLaptop Black Screen Repair for All MSI Models in Saravali
Select your specific MSI model for a more targeted diagnosis page
Other MSI Problems We Fix in Saravali
All common MSI hardware and software issues resolved with 90-day warranty
Hinge Broken Keyboard Not Working Laptop Audio Not Working Laptop Auto Shutdown Laptop Backlight Bleeding Laptop BIOS Password Locked Laptop Charging Port Damaged Laptop Data Recovery Laptop Display Lines Laptop Fan Making Noise Laptop Hard Drive Failure Laptop Motherboard Failure Laptop Not Turning On Laptop RAM Issue Laptop Screen Flickering Laptop Screen White Spots
MSI Repair Services in Saravali
All MSI repair and upgrade services available at Xigox Saravali
Laptop & Computer Blue Screen (BSOD) Fix Laptop & Computer Bluetooth Not Working Repair Laptop & Computer Bluetooth Repair Laptop & Computer Boot Loop Fix Laptop & Computer Boot Order Configuration Laptop & Computer Boot Time Optimization Laptop & Computer Broken Key Replacement Laptop & Computer Broken Screen Repair Laptop & Computer Camera Not Working Fix Laptop & Computer CD/DVD Drive Not Working Repair Laptop & Computer CD/DVD Drive Repair Laptop & Computer Charging IC Repair
Acer
Apple
ASUS
Dell
Fujitsu
HP
Lenovo
Samsung
Sony VAIO
Toshiba
Areas, Roads & Landmarks We Cover in Saravali
Free pickup & drop across all these neighbourhoods
Localities & neighbourhoods
- Boisar
- Tarapur
Roads & highways
- Saravali Village Road
Landmarks & famous places
- Boisar Station
MSI Laptop Black Screen Repair Near Saravali
Free doorstep service available in all these nearby areas
MSI Laptop Black Screen Repair — All Locations
Cuffe Parade
Carter Road
Betegaon
Vasai Gaon
Breach Candy
Pokharan Road
Nana Chowk
Chinchani
Santacruz
Dadar
Pali Hill
Kherwadi
IC Colony
Salwad
Mantralaya
Marine Lines
Orlem
Milan Subway
Trombay
Manor Road Palghar
Naupada
Vile Parle
Kurla
Santacruz East
Asalpha
Mulund East
Dahisar West
Tagore Nagar
Andheri
Vitawa
Explore more services
More Repair & Tech Services Near Saravali
Same technicians · Free pickup · 90-day warranty across all services.
₹350 Inspection (refunded if you proceed with repair) · 1,00,000+ Repairs · 4.9 ★ · 90-Day Warranty
Fix Your MSI Device's
Laptop Black Screen Today
₹350 Inspection (refunded if you proceed with repair) · Expert repair for Laptop Black Screen · 90-day warranty
Serving Saravali and all of Mumbai MMR · Open 9 AM – 9 PM daily
Comparison
Xigox vs Other MSI Laptop Black Screen Shops in Saravali
What you get with Xigox in Saravali, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Saravali — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Saravali — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
MSI Laptop Black Screen Repair in Saravali — Professional, Reliable, and Affordable
Avoid the directory hustle. Choose a direct service centre with Xigox. Flickering, lines, dim backlight, or complete darkness on your MSI — this is the signal you need MSI Laptop Black Screen Repair in Saravali. Rather than replacing the full lid assembly, Xigox replaces only the damaged panel — saving you ₹3,000–₹8,000 in unnecessary charges. Every replacement screen undergoes full quality checks before delivery.
Same-Day MSI Laptop Black Screen Repair — How It Works
Wondering how fast Xigox can complete job in Saravali? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician arrives at your Saravali address within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this job is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your MSI is delivered back to you with a quality report.
No-Obligation Testing in Saravali
Not sure what's wrong with your MSI? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our technicians in Saravali will explain the exact fault clearly so you can make an informed decision.
The Best Choice for MSI Laptop Black Screen Repair in Saravali
There are many repair shops in Saravali, however, Xigox stands out for this job. We believe in complete transparency. Each job begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert job in Saravali.
How the MSI Laptop Black Screen Repair Process Works
Arranging this repair in Saravali is designed to be hassle-free. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Saravali address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this repair is completed with OEM-grade parts — and your MSI is delivered back to you. Total turnaround: 24-48 hours.
Repairs for Saravali
Customers from Saravali with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, whether it is one laptop or an office fleet. By trusting us for this job in Saravali, your device is repaired at our Virar West workshop and returned tested.
Rigorous Testing after MSI Laptop Black Screen Repair
Completing the repair is just the first step at Xigox. Before your MSI is returned in Saravali, it undergoes a strict multi-point inspection. We verify that your repair was executed flawlessly, testing thermal performance. This attention to detail is why our return rate is so low across Saravali.
Fast & Easy MSI Laptop Black Screen Repair in Saravali
We know you can't stay disconnected in Saravali. We plan this job for rapid turnaround. For most issues, our technicians finish the job within hours. We arrange secure collection from your Saravali home or office, perform the job using precision tools, and deliver it back to you.
Safe & Secure MSI Laptop Black Screen Repair
Your personal data is our top priority during your repair. Customers throughout Saravali trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Free Logistics across Saravali
Navigating traffic in Saravali takes hours. To solve this, Xigox offers a no-hassle doorstep logistics service for this job. Just drop your pin, and our secure courier will collect your MSI directly from you. Once the job is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
Virus, OS Crash & Software with MSI Laptop Black Screen Repair in Saravali
Many MSI problems trace back to software. Xigox engineers are just as proficient at resolving software faults as hardware repair. Common software causes include: an OS that fails to boot, severe virus damage, driver conflicts, or MBR/GPT corruption. Our team restores Windows 10 or 11 in 1–2 hours, with a pre-backup where needed.
We're a message away in Saravali. Whether it's an urgent fix or a routine service, Xigox makes MSI Laptop Black Screen Repair effortless: free pickup, genuine parts, rapid turnaround, and a 90-day warranty. Message +91 74997 61196 today.
Service area
MSI Laptop Black Screen Repair in Saravali — Service Area & Coverage
Xigox provides msi laptop black screen repair across Saravali (PIN 401501), in the Palghar district of Vasai-Virar. Our doorstep pickup and on-site service cover the entire Saravali area and the neighbourhoods around it.
Localities we cover in Saravali: Boisar, Tarapur. Wherever you are in Saravali, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Boisar Station, and along Saravali Village Road. If you're near any of these landmarks, same-day pickup for msi laptop black screen repair is almost always available.
MSI Laptop Black Screen Repair near Saravali
We also serve these nearby areas — tap your locality for local msi laptop black screen repair:
MSI Laptop Black Screen Repair price in Saravali — know it before you book
- 1Pick your device & issue
- 2See the real price range
- 3Free doorstep pickup in Saravali
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Find Your Fix by Symptom
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Our head office: Virar West
~43.8 km from Saravali. With free doorstep pickup you don't need to travel — this is where the repair is done.
Book a repair
MSI Laptop Black Screen Repair — Book Now
Free pickup · Genuine parts · 90-day warranty
Booking received
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
- Credited to your total repair cost if you go ahead.
- Still applies if the device can't be repaired or you decline the repair.
+91
Device type *
Inspection fee: ₹350
- If you go ahead with the repair, the ₹350 is credited to your total repair cost.
- If the device can't be repaired or you decide not to continue, the ₹350 inspection fee still applies.
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.